Legal Last Updated: January 2025

vs789 Terms and Conditions — Bangladesh Players

These Terms and Conditions govern your use of the vs789 platform. We've written them in plain language so you actually understand what you're agreeing to — no legal jargon designed to confuse. Please read them before you register or place your first bet.

Effective Date: 1 January 2025  |  Version 3.2
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By registering at vs789, you confirm you have read, understood, and agreed to these Terms and Conditions in full.

Key Things to Know About vs789 Terms

The most important points from these Terms and Conditions at a glance

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18+ Only — No Exceptions

vs789 is strictly for players aged 18 and above. Age verification is required before any withdrawal can be processed. Accounts found to belong to underage players will be closed immediately and any funds forfeited in line with our legal obligations.

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One Account Per Player

Each player is permitted one vs789 account only. Duplicate accounts — whether created intentionally or accidentally — will be merged or closed. Bonuses claimed across multiple accounts will be voided and the accounts suspended pending investigation.

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Bonus Terms Are Clearly Stated

Every vs789 bonus comes with clearly stated wagering requirements, qualifying games, and time limits. We don't hide conditions in footnotes. If a bonus has a 20x wagering requirement, that's stated upfront — not buried where you won't find it until you try to withdraw.

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Withdrawals to Your Own Account

All withdrawals at vs789 must be made to a payment method registered in your own name. We do not process withdrawals to third-party accounts. This policy protects both players and the platform from fraud and money laundering.

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Account Security Is Your Responsibility

You are responsible for keeping your vs789 login credentials secure. Do not share your password with anyone. vs789 will never ask for your password via chat or email. Any activity on your account while logged in is considered authorised by you.

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Fair Play Is Non-Negotiable

vs789 uses certified RNG technology across all games. Any attempt to exploit software bugs, use automated betting tools, collude with other players, or manipulate game outcomes will result in immediate account suspension and forfeiture of all funds.

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Important Notice

These Terms and Conditions form a legally binding agreement between you and vs789. By creating an account or placing a bet on the vs789 platform, you confirm that you have read, understood, and agreed to these terms in full. If you do not agree, please do not use the platform.

1. Introduction

Welcome to vs789. These Terms and Conditions ("Terms") apply to all use of the vs789 platform, including the website at vs789.casino, the vs789 mobile app, and all games, betting markets, promotions, and services offered through the platform. vs789 is operated under a valid gaming licence and is committed to providing a fair, transparent, and responsible gaming environment for players in Bangladesh.

These Terms should be read alongside the vs789 Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and vs789. Where there is any conflict between these documents, these Terms take precedence unless otherwise stated.

vs789 reserves the right to update these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised effective date. Continued use of the vs789 platform after changes are published constitutes acceptance of the updated Terms.

2. Eligibility

To register and use the vs789 platform, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age. vs789 does not permit underage gambling under any circumstances.
  • You must be legally permitted to participate in online gambling under the laws applicable to your location.
  • You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by law.
  • You must not be a current employee, contractor, or immediate family member of a vs789 employee or contractor.
  • You must not have been previously excluded or banned from the vs789 platform.

vs789 reserves the right to request proof of age at any time. If a player cannot provide satisfactory proof of age, vs789 will suspend the account and withhold any pending withdrawals until verification is complete. Accounts confirmed to belong to underage players will be closed and all funds forfeited in accordance with our licensing obligations.

3. Account Registration

Each player may hold only one vs789 account. Registering multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited. If duplicate accounts are detected, vs789 will merge or close them and void any bonuses claimed across those accounts.

3.1 Accurate Information

You must provide accurate, complete, and up-to-date information when registering your vs789 account. This includes your full legal name, date of birth, email address, and phone number. Providing false information is a breach of these Terms and may result in account suspension and forfeiture of funds.

3.2 Account Verification (KYC)

vs789 is required to verify the identity of all players before processing withdrawals. You may be asked to provide one or more of the following documents:

  • Government-issued photo ID (National ID card, passport, or driving licence)
  • Proof of address (utility bill or bank statement dated within the last three months)
  • Proof of payment method (screenshot of bKash or Nagad account showing your name and number)

Verification documents must be submitted within 30 days of your first withdrawal request. Failure to complete verification will result in withdrawal requests being held until documents are received and approved.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your vs789 login credentials. Do not share your password with anyone. vs789 will never ask for your password via live chat, email, or any other channel. Any activity that occurs on your account while you are logged in — or while your credentials are in use — is your responsibility.

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Security Tip

Enable two-factor authentication on your vs789 account for an extra layer of security. If you suspect your account has been accessed without your permission, contact vs789 support immediately via live chat.

4. Deposits

vs789 accepts deposits via bKash, Nagad, Rocket, and bank transfer. All deposits must be made from a payment account registered in your own name. Third-party deposits — where the payment account belongs to someone other than the registered vs789 account holder — are not permitted and will be returned where possible, or held pending investigation.

  • Minimum deposit: BDT 200
  • Maximum deposit per transaction: BDT 50,000 (higher limits available for verified VIP accounts)
  • Deposits are credited to your vs789 account instantly in most cases
  • vs789 does not charge fees on deposits, though your payment provider may apply their own charges
  • Deposits made in error cannot always be reversed — contact support immediately if you deposit the wrong amount

vs789 reserves the right to request documentation confirming the source of funds for large deposits. This is a standard anti-money laundering requirement and is not a reflection on any individual player.

5. Withdrawals

Withdrawals at vs789 are processed to the same payment method used for your most recent deposit, where possible. All withdrawals must be made to an account registered in your own name. vs789 does not process withdrawals to third-party accounts under any circumstances.

  • Minimum withdrawal: BDT 500
  • Maximum withdrawal per day: BDT 200,000 (higher limits for VIP tier members)
  • Standard processing time: within 30 minutes for bKash and Nagad
  • Bank transfer withdrawals: 1–3 business days
  • Identity verification must be complete before any withdrawal is processed

5.1 Withdrawal of Bonus Funds

Bonus funds and winnings derived from bonus funds are subject to wagering requirements before they can be withdrawn. The specific wagering requirement for each bonus is stated in the individual bonus terms. Real money funds deposited by the player are not subject to wagering requirements and can be withdrawn at any time, subject to identity verification being complete.

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Withdrawal Restriction

vs789 reserves the right to delay or withhold withdrawals pending identity verification, source of funds checks, or investigation of suspected fraudulent activity. Players will be notified if their withdrawal is subject to additional review.

6. Bonuses & Promotions

vs789 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms stated at the time the bonus is offered. The following general bonus terms apply to all vs789 promotions unless otherwise stated:

  • Bonuses are available to one account per player, per household, per device, and per IP address
  • Wagering requirements must be met within the stated time window — typically 7 to 30 days depending on the promotion
  • Bonus funds are used before real money funds when placing bets, unless otherwise stated
  • vs789 reserves the right to withdraw any bonus offer at any time without prior notice
  • Bonuses cannot be transferred between accounts or exchanged for cash directly
  • Any attempt to abuse bonus offers — including but not limited to low-risk betting strategies designed to clear wagering requirements without genuine play — will result in bonus cancellation and may result in account suspension

6.1 Welcome Bonus

The vs789 welcome bonus is available to new players making their first deposit. Full terms including the bonus percentage, maximum bonus amount, wagering requirement, qualifying games, and expiry date are displayed on the promotions page at the time of registration. Welcome bonus terms are subject to change — the terms displayed at the time you claim the bonus are the terms that apply to your specific claim.

6.2 Reload and Ongoing Promotions

vs789 regularly offers reload bonuses, cashback promotions, free bet offers, and tournament prizes to existing players. These promotions are communicated via email, SMS, and the vs789 promotions page. Each promotion has its own specific terms which are stated clearly at the point of offer.

7. Gameplay Rules

All games available on the vs789 platform use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Live casino games are operated by licensed third-party providers and are subject to those providers' own game rules in addition to these Terms.

  • Game results are final once confirmed by the platform. Disputes about individual game outcomes must be raised within 72 hours of the game being played.
  • In the event of a technical fault during a game, vs789 reserves the right to void the affected round and return stakes to the player's account.
  • Minimum and maximum bet limits apply to all games and are displayed within each game interface.
  • vs789 is not responsible for losses incurred due to a player's internet connection issues during gameplay.
  • Bets placed after a sporting event has concluded — due to data feed delays — will be voided and stakes returned.

8. Coin Loyalty System

The vs789 Coin loyalty system automatically awards Coins to players on every qualifying bet placed on the platform. Coins can be redeemed for real cash with no additional wagering requirements. The following terms apply to the Coin system:

  • Coins are awarded on qualifying bets only — bets placed using bonus funds do not earn Coins
  • Coin earn rates vary by loyalty tier — higher tiers earn Coins faster
  • Coins do not expire as long as your account remains active (at least one login per 12 months)
  • Coins cannot be transferred between accounts
  • vs789 reserves the right to adjust Coin earn rates, redemption rates, and tier thresholds with 14 days' notice
  • Coins have no cash value until redeemed through the official Coin redemption feature in your account

Full details of the Coin system, including current earn rates and tier benefits, are available on the Coin page.

9. Responsible Gaming

vs789 is committed to promoting responsible gaming. We provide a range of tools to help players manage their gambling activity, including deposit limits, loss limits, session time limits, cooling-off periods, and self-exclusion. These tools are accessible directly from your account settings.

If you feel that your gambling is becoming a problem, we strongly encourage you to use these tools or contact our support team for assistance. Self-exclusion requests are processed within 24 hours and, once active, cannot be reversed during the exclusion period.

Full details of vs789's responsible gaming commitments and available tools are available on the Responsible Gaming page.

10. Prohibited Conduct

The following activities are strictly prohibited on the vs789 platform and will result in immediate account suspension and forfeiture of funds:

  • Using automated betting software, bots, or scripts of any kind
  • Exploiting software bugs or errors to gain an unfair advantage
  • Colluding with other players in poker, live casino, or any other game
  • Using the platform for money laundering or any other illegal financial activity
  • Registering multiple accounts to claim bonuses more than once
  • Providing false identity information or using another person's identity
  • Attempting to reverse or charge back deposits after using the funds for betting
  • Sharing account access with other individuals
  • Any conduct that vs789 reasonably determines to be fraudulent, abusive, or harmful to the platform or other players

11. Account Suspension & Closure

vs789 reserves the right to suspend or close any player account at any time, with or without prior notice, if we have reasonable grounds to believe that the account has been used in breach of these Terms. In cases of suspected fraud or prohibited conduct, vs789 may withhold funds pending investigation.

Players who wish to close their own account voluntarily may do so by contacting vs789 support via live chat or email. Any real money balance remaining in the account at the time of closure will be returned to the player's verified payment method, subject to identity verification being complete.

12. Privacy

vs789 collects and processes personal data in accordance with our Privacy Policy. By registering an account, you consent to the collection and use of your personal data as described in the Privacy Policy. We do not sell personal data to third parties. Full details of how we handle your data are available on the Privacy Policy page.

13. Limitation of Liability

To the maximum extent permitted by applicable law, vs789 shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of the platform, including but not limited to loss of winnings, loss of data, or losses resulting from technical faults beyond our reasonable control.

vs789's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 12 months preceding the event giving rise to the claim.

14. Changes to These Terms

vs789 may update these Terms and Conditions at any time. When material changes are made, we will notify registered players via email and display a notice on the platform. The updated Terms will take effect 14 days after notification for existing players, and immediately for new registrations. Continued use of the vs789 platform after the effective date constitutes acceptance of the updated Terms.

15. Contact Us

If you have any questions about these Terms and Conditions, please contact the vs789 support team:

We aim to respond to all email queries within 24 hours. For urgent matters, live chat is the fastest way to reach us.

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